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Marten@Stairport

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Everything posted by Marten@Stairport

  1. Marten@Stairport
    In fact it's not an issue but a feature. In SAM2 we implemented Jetway Power but unfortunately it was not working but nobody including us noticed that We now corrected it to be working as expected which does now cause issues with certain aircrafts. You can still disable it in SAM settings and we're currently discussing if we should disable it by default.
  2. Marten@Stairport
    Today? So how was your config yesterday? You could try to reinstall SAM first.
  3. Marten@Stairport
    Awesome thanks for your support. We'll include that in the next release.
  4. Marten@Stairport
    Which scenery?
  5. Marten@Stairport
    Confirmed, will be updated in SAM3 next.
  6. Marten@Stairport
    There might be a new solution in the future
  7. Marten@Stairport
    @ItamarMazor Hm that doesn't make sense at all. If we set z=0 the door location would be right at the middle of the aircraft and not in the front where the actual door is.
  8. Marten@Stairport
    The Sam library is not activated?
  9. Marten@Stairport
    The problem with these sceneries is that the authors use animated vehicle to populate the aprons instead of static ones. In SAM3 we hope to give you a setting to set the value manually.
  10. Marten@Stairport
    Not yet. SAM3 will hopefully give you that option.
  11. Marten@Stairport
    Laminar confirmed there is a bug in one of the APIs that we use although it is not clear if that's causing your issue. We will investigate further.
  12. Marten@Stairport
    @simssmith could you please test this version? We implemented a fixed limit for 500 vehicles. https://www.dropbox.com/s/2rndq2n2oj82ju5/SAM_91daad8c.zip?dl=0
  13. Marten@Stairport
    WTF 1049 objects? That's definitely a misuse of the vehicle system. We could indeed limit the number of loaded objects, you won't see all at once anyway.
  14. Marten@Stairport
    The log might tell us...
  15. Marten@Stairport
    Then you should send the log and dump file to support@stairport-sceneries.com
  16. Marten@Stairport
    Did you use SAM airportvehicles? If yes please use SAM 2.2.6
  17. Marten@Stairport
    Maybe the server is currently too busy. Use this mirror instead for a manual installation: http://sam-suite.com/SAM_2.2.6.zip
  18. Marten@Stairport
    This most likely doesn't have anything to do with the named aircraft. Did you contact the support staff?
  19. Marten@Stairport
    Fortunately we fixed the bug regarding airportvehicles. Will be included in 2.2.6 to be released next week.
  20. Marten@Stairport
    Did you update to Xp11.53 recently?
  21. Marten@Stairport
    SAM3 is in the pipeline with a lot of restructoring so that might fix it for whatever reason
  22. Marten@Stairport
    Maybe so send them a message and advice to use the correct template for the used jetway. Here is the documentation: https://stairportscenerieshelp.freshdesk.com/support/solutions/articles/77000004378--step-2-use-sam-library-objects
  23. Marten@Stairport
    The jetways are definitely configured wrong in the scenery you're referring to. Which is it?
  24. Marten@Stairport
    Okay yeah then something is totally off with your setup
  25. Marten@Stairport
    Post your latest files in SAM/log and SAM/dumps when using 2.2.4 please. If all those versions crash there must be something wrong with your setup. Maybe an incompatibility is causing the issue.
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