I noticed on the last few versions of the Zibo that the aircraft loads with the anti-collision light set to "on" when starting from the Turnaround state and this caused the jet bridge to retract when starting up the Zibo. I fixed it by saving a new turnaround state with the into-collision light set to "off". Maybe that is affecting your situation?
Sam does not work with the 737 800 Max Zibo. Whenever I start a flight the finger does not connect and even trying manually it does not allow.
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I noticed on the last few versions of the Zibo that the aircraft loads with the anti-collision light set to "on" when starting from the Turnaround state and this caused the jet bridge to retract when starting up the Zibo. I fixed it by saving a new turnaround state with the into-collision light set to "off". Maybe that is affecting your situation?