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  • Threshold Support Center

    First off: Maybe your particular problem is described on the forum rules and info page?
    Use this support page wisely. If you submit to the wrong category, your request may be ignored.


    Registration problem:
    If you have registration problems, head over to our Discord and use the #help channel.

    Download /upload issues:
    If you have download issues be sure to be a member of the forum AND THE CLUB you are trying to download the file from. And that your rank in the forum allows for download/upload. Follow the link above to read more about that.


    If you want to contact the editorial team use the submission form on this page.

    NOTE: no store support | no forum support on this link



    Any support regarding your purchase in the Threshold store is done through the chat service on the store page (chat bubble). If you do not get an answer straight away, we will get back to you via your email address if you are logged in. Alternatively, you will receive a reply the next time you visit our website if you do not have an account or are not logged in.

    We only help with support requests regarding the purchase of products purchased through our store. You will find links to the developers support channels in every product description. We do not provide product support unless specified in the product description.

    If you are a developer wanting to contact us regarding a product you would like to sell through our store please use the submission form on this page, or contact Captain Kitten in the forum.

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