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I wasn't even aware of this thread until someone mentioned it to me. I had moved all of the support to Discord which is why I haven't been checking here, but turns out I somehow managed to forget closing the forum, so people kept posting here without getting answers. I'm extremely sorry for this.

To answer your question, a Log.txt would be really useful to help me to diagnose the issue. Please join the Discord server linked above so we can further discuss what might be happening. Regardless if the issue cannot be resolved you indeed can get a refund.

I'm really sorry for the inconvenience this has caused. Now I will close the forum to prevent any further confusion.

Edited by BiologicalNanobot
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