f9flyguy Posted July 20, 2022 Share Posted July 20, 2022 Hello, I just reinstalled SAM back into my computer/X Plane 11 because it was not recognizing my aircraft and it will not allow me to paste my email or the key in the spaces provided. I tried ctrl+v and right clicking and it will not remove the preset text in the boxes. The error I am receiving is "Invalid format. Please paste your email/serial address (don't type it in). Thank you in advance for your help! Link to comment Share on other sites More sharing options...
Marten@Stairport Posted July 25, 2022 Share Posted July 25, 2022 There is probably a blank space in or something similar. Best is to paste the serial into your browser URL, then copy it from there into the SAM activation. Does that work for you? Link to comment Share on other sites More sharing options...
f9flyguy Posted July 28, 2022 Author Share Posted July 28, 2022 Thanks for getting back! So I tried that but I am getting the same error messages because it will not let me remove the "Please paste your serial key/email address here" text. Link to comment Share on other sites More sharing options...
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