A380s Posted March 27, 2019 Share Posted March 27, 2019 Hello! I recently updated to v1.0.8, and I realized that the jetways don't line up with the doors on the FlightFactor A350. The jetways are within limits, and I am not using force connect. Link to comment Share on other sites More sharing options...
Marten@Stairport Posted March 27, 2019 Share Posted March 27, 2019 I can confirm that the config for LF2 was not 100% perfect which I corrected with the file attached. However the position shift on your screenshot looks more like an old scenery with a wrong jetway template. Did you tried other aircrafts on that jetway or other sceneries? aircraft.xml Link to comment Share on other sites More sharing options...
A380s Posted March 27, 2019 Author Share Posted March 27, 2019 I have tried other aircraft with the same jetway (FlightFactor A320 has the jetway a bit higher than the door, but it's more or less at the correct location,) and I am using the Type 2 glass (3.5m and 4.0m) templates from v1.0.8 Link to comment Share on other sites More sharing options...
Marten@Stairport Posted March 27, 2019 Share Posted March 27, 2019 Then please replace the XML from above with the one in your SAM plugin directory and give the A350 another try. Link to comment Share on other sites More sharing options...
A380s Posted March 29, 2019 Author Share Posted March 29, 2019 (edited) I've replaced the XML file, but the jetways are still in the same position. I've also reloaded the templates, but with no luck. Edit: I've also tried connecting to another gate at the same airport, and with a gate at a different airport. However, the position is still incorrect Edited March 29, 2019 by A380s Link to comment Share on other sites More sharing options...
Marten@Stairport Posted March 29, 2019 Share Posted March 29, 2019 That would indicate that you are not using The latest A350 version? Link to comment Share on other sites More sharing options...
A380s Posted April 1, 2019 Author Share Posted April 1, 2019 (edited) I've updated the A350, but the jetway location for both jetways haven't changed at all... Edited April 1, 2019 by A380s Link to comment Share on other sites More sharing options...
AVC29 Posted May 28, 2019 Share Posted May 28, 2019 This is the same for me - current version of SAM and the A350. Link to comment Share on other sites More sharing options...
Marten@Stairport Posted May 28, 2019 Share Posted May 28, 2019 (edited) Have you checked the templates of the jetways? Are they correct? The aircraft door locations are set up correctly. Edited May 28, 2019 by Marten@Stairport Link to comment Share on other sites More sharing options...
A380s Posted May 28, 2019 Author Share Posted May 28, 2019 @Marten@Stairport I have updated both SAM (1.1.0) and the A350, and I am getting the same results. I am using the Glass Type 2 (3.5 and 4.0) templates, which should be the correct templates. Link to comment Share on other sites More sharing options...
Marten@Stairport Posted May 28, 2019 Share Posted May 28, 2019 Oh no, me again. It's getting quite difficuilt to manage that many aircrafts. It should be corrected now, please redownload! Link to comment Share on other sites More sharing options...
A380s Posted May 28, 2019 Author Share Posted May 28, 2019 1 hour ago, Marten@Stairport said: Oh no, me again. It's getting quite difficuilt to manage that many aircrafts. It should be corrected now, please redownload! @Marten@Stairport I've redownloaded the plugin and reset the templates, and the jetways are a bit closer to the door. However, they're still pretty offset Link to comment Share on other sites More sharing options...
Marten@Stairport Posted May 28, 2019 Share Posted May 28, 2019 (edited) I tested a clean SAM installation in a clean xplane installation and a glas type 2 3.5 and 4.0m config with the included template. FF A350 version 1.4.8. That's my result. Is it possible that you accidently changed the template? Edited May 28, 2019 by Marten@Stairport Link to comment Share on other sites More sharing options...
A380s Posted May 28, 2019 Author Share Posted May 28, 2019 1 hour ago, Marten@Stairport said: I tested a clean SAM installation in a clean xplane installation and a glas type 2 3.5 and 4.0m config with the included template. FF A350 version 1.4.8. That's my result. Is it possible that you accidently changed the template? Hmm I always delete the SAM folder in plugins and Custom Scenery when I update. Could it be a different A350 version? I'm using v1.5.2 Link to comment Share on other sites More sharing options...
Marten@Stairport Posted May 28, 2019 Share Posted May 28, 2019 (edited) Oh that could be a reason. Didn't know there was an update. EDIT: replace the file attached with the existing one in plugins/SAM. That should fix it. aircraft.xml Edited May 28, 2019 by Marten@Stairport Link to comment Share on other sites More sharing options...
A380s Posted May 29, 2019 Author Share Posted May 29, 2019 14 hours ago, Marten@Stairport said: Oh that could be a reason. Didn't know there was an update. EDIT: replace the file attached with the existing one in plugins/SAM. That should fix it. aircraft.xml 45.55 kB · 0 downloads @Marten@Stairport The new file fixes the issue. Thank you so much! Link to comment Share on other sites More sharing options...
A380s Posted May 30, 2019 Author Share Posted May 30, 2019 I've tweaked the file to be a bit more precise, since the Type 1 Glass jetway (not my preferred but is the only glass to have a 6.0m variant) is smaller than the Type 2. @Marten@Stairport, does this file work for you? aircraft.xml Link to comment Share on other sites More sharing options...
Marten@Stairport Posted May 31, 2019 Share Posted May 31, 2019 On 5/30/2019 at 5:51 AM, A380s said: I've tweaked the file to be a bit more precise, since the Type 1 Glass jetway (not my preferred but is the only glass to have a 6.0m variant) is smaller than the Type 2. @Marten@Stairport, does this file work for you? Well the connection point is pretty much offset... Link to comment Share on other sites More sharing options...
A380s Posted June 6, 2019 Author Share Posted June 6, 2019 On 5/31/2019 at 1:45 PM, Marten@Stairport said: Well the connection point is pretty much offset... Hmm it seems to work visually with the jetways... I'm interested in how the alignment is actually done Link to comment Share on other sites More sharing options...
Marten@Stairport Posted June 6, 2019 Share Posted June 6, 2019 Not sure what you mean. The Jetways are supposed to stop centered at the given coordinate of the aircraft.xml. No magic in here Link to comment Share on other sites More sharing options...
A380s Posted June 6, 2019 Author Share Posted June 6, 2019 16 minutes ago, Marten@Stairport said: Not sure what you mean. The Jetways are supposed to stop centered at the given coordinate of the aircraft.xml. No magic in here Ahh ok, I see what you mean I offset the jetways so that the doors would not clip through the Type 2, as the opening and the door itself usually fit within the jetway "hood" in real life Link to comment Share on other sites More sharing options...
Marten@Stairport Posted June 7, 2019 Share Posted June 7, 2019 It should be connected clear of the opened door anyway. If you provide me your exact test case I will try to reproduce your misalignment. Link to comment Share on other sites More sharing options...
A380s Posted June 13, 2019 Author Share Posted June 13, 2019 (edited) On 6/8/2019 at 12:57 AM, Marten@Stairport said: It should be connected clear of the opened door anyway. If you provide me your exact test case I will try to reproduce your misalignment. @Marten@Stairport with your xml file, I have the opened door clipping through the hood of the jetway. This happens with the Type 1 Glass jetway, which has a smaller opening than the Type 2 (but is the only glass type that can reach 6.0m.) It happens before (spawn) and after (using the guidance system or a marshaller) a flight Edited June 13, 2019 by A380s Link to comment Share on other sites More sharing options...
A380s Posted June 21, 2019 Author Share Posted June 21, 2019 (edited) @Marten@Stairport Since the Type 2 Glass Jetway (shown here) has a larger opening than the Type 1, the clipping isn't as severe for both doors ( it only clips vertically, which can also be seen in the photo) Edited June 21, 2019 by A380s Link to comment Share on other sites More sharing options...
AVC29 Posted July 17, 2020 Share Posted July 17, 2020 (edited) Sorry to bring this up again, but with the latest version of SAM (updated just now), and the new release of the A350, also just updated, I am unable to connect to door L2, and the jetways are not in the correct place for L1. How can I fix this? I have downloaded the updated Aircraft.xml linked above, but the issue still remains. Door L2 does not appear as an option to connect to, and the jetways for L1 are incorrectly placed. I am using my own VVDN scenery https://forums.x-plane.org/index.php?/files/file/53661-vvdn-da-nang-international-airport-vietnam-sam-wt3-ready/ Edited July 19, 2020 by AVC29 1 Link to comment Share on other sites More sharing options...
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